Oracle 1Z0-1064-21 : Oracle B2B Service 2021 Implementation Essentials

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Oracle 1Z0-1064-21 Exam Syllabus Topics:

Oracle B2B Service 2021 Implementation Essentials Sample Questions:

1. Your customer has noticed thatemails are being retrieved every day only at 3:00 PM. This behavior began three days ago and no configuration changes were made during that time.
What is the cause of this new behavior?

A) an inbound message filter per time schedule
B) a configured job to process inbound emails
C) an inbound message filter per sender
D) a configured profile option to schedule the retrieval of emails

2. Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?

A) Languages
B) UI components
C) Business objects
D) Object workflows
E) Object triggers
F) Templates
G) Pages
H) Themes

3. Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

A) It requires the use of a sandbox to modify the fieldsassociated with standard and custom objects.
B) In includes a preview option for all standard and custom object pages.
C) It allows edits to dashboard pages.
D) It requires proper permissions to use the tools and additional permissions to edit the desired object.

4. When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

A) 3,2,4,1
B) 1,2,3,4
C) 1,3,2,4
D) 2,4,3,1

5. Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasonsfor this behavior?

A) You did not enable the vertical toolbar which is required, while the horizontal is optional.
B) The only toolbar enabled is the default one, and you must configure at least two.
C) You entered a toolbar height that is not more than 70 pixels.
D) You have not enabled the Computer Telephony Integration (CTI) service.
E) The signed-in user does not have the appropriate access privileges to a toolbar.

Solutions: