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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which is a method of modifying the System Default Greeting for a CUCM integrated user in Cisco Unity Connection?

A) Use CUCM Administration to navigate to User Management > End Users, and then modify the Mail ID.
B) Use CUC Administration to navigate to Users > Edit User Basics, and then modify the Alias field.
C) Use CUC Administration to navigate to Users > Edit User Basics, and then modify the First Name and Last Name fields.
D) Use CUC Administration to navigate to Users > Edit User Basics, and then modify the Display Name field.
E) Use CUCM Administration to navigate to User Management > End Users, and then modify the User I

2. When a user calls a Cisco Unified Communications Manager telephone and another call is already in progress on that telephone, the calling user sees incorrect line identification information. Which configuration item is at fault?

A) The directory number exists in two partitions, but each line has different line identification information.
B) The calling user dialed the wrong number.
C) The line that was called cannot accept more than one call at a time.
D) The call was forwarded to another directory number.

3. Refer to the exhibit.

What is the cause of the error message?

A) It is just an error message, and you only have to press OK.
B) There is no free flash space to upload firmware for the phones.
C) The command auto-reg-ephone was not added under telephony-service CLI.
D) There are no free licenses to add more phones.

4. Users report that when they press the Messages button on their phones, they often get a busy tone. Which option can rectify this issue?

A) The CSS for the phones does not contain the voice-mail port partitions
B) The CSS for the phone does not contain the voice-mail pilot partition.
C) Precede all Cisco Unity Connection greetings to announce that each message is limited to 90 seconds long to free up voice-mail ports.
D) Disable the Callers Can Edit Messages checkbox under the Message settings

5. Which report in Cisco Unified Reporting should you use to track the number of users with one or more phones?

A) Unified CM Table Count Summary
B) Unified CM Device Distribution Summary
C) Unified CM User Device Count
D) Unified CM Data Summary

Solutions: