HP HP2-B120 : Selling HP EMEA cMPS

  • Exam Code: HP2-B120
  • Exam Name: Selling HP EMEA cMPS
  • Updated: Jul 28, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-B120 Exam Syllabus Topics:

SectionObjectives
Channel & Partner Ecosystem- HP partner programs
  • 1. Distributor and reseller models
    • 2. cMPS partner structure and role
      HP Sales Methodology- Consultative selling approach
      • 1. Needs discovery and qualification
        • 2. Value-based solution positioning
          HP Company & Portfolio Overview- HP business units and product ecosystem
          • 1. PCs and notebooks portfolio
            • 2. Services and solutions offerings
              • 3. Print solutions and imaging systems
                Competitive Positioning- HP differentiation strategies
                • 1. Hardware innovation advantages
                  • 2. Service and lifecycle value
                    EMEA Market & Customer Needs- Regional market dynamics
                    • 1. Enterprise and SMB segmentation
                      • 2. Customer procurement drivers in EMEA

                        HP Selling HP EMEA cMPS Sample Questions:

                        1. What is a key activity in the contract upload process?

                        A) The Partner Business Manager will upload all Channel Managed Print Services partner contracts that were signed in the previous month by calendar day 10 of the following month
                        B) All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database
                        C) The customer will upload all Channel Managed Print Services partner contracts signed in the previous month by calendar day 10 of the following month
                        D) The Channel Managed Print Services partner will upload all contracts signed in the previous month by calendar day 5 of the following month


                        2. What is an HP Care Pack?

                        A) A mandatory service package for all MFP-based HP products
                        B) A fixed product warranty extension covering only return-to-base repairs
                        C) A range of break-fix services for HP commercial printers and multifunctional-based
                        products
                        D) A box that takes care of the printers when connected to the network


                        3. The HP channel strategy to win in the contractual printing market is based on which programs?

                        A) Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture
                        B) Smart MFP Pay per Use inside Partner Managed Print Services, and Smart Printer Use
                        C) Channel Managed Print Services. MFP Plus, and Pay for Print
                        D) Channel Managed Print Services and Partner Managed Print Services


                        4. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

                        A) Varying particle sizes
                        B) Resistance to build up of static
                        C) Particles resistant to crushing
                        D) Smaller uniform particle size


                        5. Which option best describes the payment options of a Channel Managed Print Services contract?

                        A) Always "base plus click"
                        B) Whatever the partner defines within the cMPS terms and conditions
                        C) Always "all-in" click
                        D) Always "level pay"


                        Solutions:

                        Question # 1
                        Answer: B
                        Question # 2
                        Answer: C
                        Question # 3
                        Answer: A
                        Question # 4
                        Answer: D
                        Question # 5
                        Answer: D

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