WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

  • Exam Code: Organizational-Behavior
  • Exam Name: WGU Organizational Behavior (GTO1, C715)
  • Updated: Aug 14, 2026
  • Q & A: 42 Questions and Answers

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WGU Organizational-Behavior Exam Syllabus Topics:

SectionObjectives
Topic 1: Motivation and Performance- Goal setting and performance management
- Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory)
Topic 2: Foundations of Organizational Behavior- Work attitudes and job satisfaction
- Definition and scope of organizational behavior
- Individual behavior in organizations
Topic 3: Ethics and Organizational Responsibility- Corporate social responsibility
- Ethical decision making in organizations
Topic 4: Human Resource and Workplace Behavior- Recruitment, selection, and onboarding concepts
- Performance evaluation and feedback systems
Topic 5: Leadership and Management- Leadership styles and theories
- Power, influence, and authority
Topic 6: Teams and Group Dynamics- Team formation and development stages
- Group decision-making and conflict resolution
Topic 7: Organizational Structure and Culture- Organizational culture and change
- Organizational design and structure types
Topic 8: Communication and Decision Making- Decision-making models and biases
- Organizational communication processes

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Problem-solving teams
B) Self-managed teams
C) Virtual teams
D) Production teams


2. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Establish more rigid roles for group members
B) Physically isolate the group
C) Make the group larger
D) Increase the difficulty of becoming a group member


3. When is organizational culture a liability?

A) When the organizational culture reduces ambiguity for employees.
B) When core values are shared by different departments within the organization.
C) When the culture includes shared values on organizational goals.
D) When a strong organizational culture limits diversity within the organization.


4. How can an organization transmit its culture to its employees?

A) By studying employee gripes and complaints
B) By requiring employees to memorize the mission statement
C) By influencing the balance of cultural backgrounds of employees
D) By creating and repeating ritualistic activities


5. A is ambitious and cheerful at work. Which type of values are these?

A) Intermediate values
B) Determinate values
C) Instrumental values
D) Terminal values


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: C

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