Salesforce Plat-UX-101 : Salesforce Certified Platform User Experience Designer

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

Question 1

Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?

A. In-App Prompts
B. AppExchange Apps
C. Dynamic Forms
D. Process Builder

Question 2

Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

A. Read/Create/Edit access
B. No access
C. Read/Create access
D. Read-only access

Question 3

Cloud Kicks (CK) has been tracking the details of its storage facilities in an Excel sheet, where each facility is represented as a row and the details about each facility are represented by columns.
How should CK store this information in Salesforce?

A. Objects to represent both storage facilities and facility details
B. Objects to represent storage facilities and fields to store facility details
C. Objects to represent facility details and fields to store storage facilities

Question 4

Cloud Kicks(CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers

A. Prioritizing Innovation over copying the competition
B. Releasing Salesforce updates in managed packages over unmanaged packages
C. Reframing products in terms of user value over features and functions
D. Prioritize engagement number of impressions
E. Uncovering customer needs over broadcasting product benefits

Question 5

How should a UX designer differentiate between a voice and a tone?

A. Voice reflects the personality and tone is the way ones speaks
B. Voice reflects the frequency and tone is one's pitch
C. Voice reflects the expression and the tone is the way one designs
D. Voice reflects the character and tone is one's strength

Solutions: