Salesforce NP-Con-101 : Salesforce Certified Nonprofit Success Pack Consultant

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.
Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?
Choose 2 answers

A) Einstein Bots
B) In-App Guidance
C) myTrailhead
D) Path

2. A nonprofit organization uses Customizable Rollups and has a large volume of Recurring Donation Allocations for a specific fund. The system administrator notices a scheduled skew job, but does not remember scheduling it. What should the consultant advise the system administrator to do?

A) Delete the job
B) View the Setup Audit Trail
C) Run a debug log
D) Keep the job

3. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.
Which solution should a consultant recommend?

A) Apex
B) Workflow
C) Flow
D) Pardot

4. A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A) The Account name is identical to the Contact name.
B) There is a risk of account data skew with the Individual account model and the large volume of contacts.
C) The Individual account model is a legacy account model and is no longer recommended.
D) Once the Individual model is enabled, it cannot be changed.

5. A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

A) If the Target Field has a validation rule
B) If the Target Object is a custom object
C) If the Target Field exists
D) If the Target Field is a NPSP field

Solutions: