Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A) Guests
B) Total membership
C) Members who posted
D) Full members

2. You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?

A) Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.
B) Test your attendees with multiple choice questions about threading and emoji reactions.
C) Set aside time in the session to practice threading and emoji reactions live.
D) Include a screenshot of threads and emoji reactions on your slides.

3. Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?

A) Invite-only
B) Open
C) By request
D) Hidden

4. Your client has five workspaces with Slack admins across multiple departments. The client would like to centralize their support process.
How should you structure the support model so admins can most efficiently review and complete employee requests?

A) Funnel all requests to a central public single-workspace channel for admins where they can coordinate ownership of each request.
B) Send requests to admins through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
C) Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
D) Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee.

5. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?

A) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.
B) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
C) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
D) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.

Solutions: