CompTIA 220-1102 Study Guide Archives Updated on Mar 16, 2023
Download 220-1102 Mock Test Study Material
CompTIA 220-1102 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
| Topic 7 |
|
| Topic 8 |
|
| Topic 9 |
|
NEW QUESTION 61
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
- A. Bridge the LAN connection between the laptop and the desktop.
- B. Replace the network card in the laptop, as it may be defective.
- C. Set the laptop configuration to DHCP to prevent conflicts.
- D. Remove the static IP configuration from the desktop.
Answer: D
NEW QUESTION 62
A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?
- A. Startup
- B. Processes
- C. Performance
- D. Services
Answer: D
NEW QUESTION 63
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?
- A. File a trouble ticket with the bank.
- B. Update the browser's CRLs
- C. Contact the ISP to report the CFCs concern
- D. Instruct the CFO to exit the browser
Answer: B
NEW QUESTION 64
A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?
- A. Escalate the ticket
- B. Inform the CEO the repair will take a couple of weeks
- C. Continue researching the issue
- D. Repeat the iterative processes
Answer: A
NEW QUESTION 65
A user is experiencing frequent malware symptoms on a Windows workstation. The user has tried several times to roll back the state but the malware persists. Which of the following would MOST likely resolve the issue?
- A. Quarantining system files
- B. Disabling TLS 1.0 support
- C. Reimaging the workstation
- D. Encrypting the hard drive
Answer: D
NEW QUESTION 66
A user is being directed by the help desk to look up a Windows PC's network name so the help desk can use a remote administration tool to assist the user. Which of the following commands would allow the user to give the technician the correct information? (Select TWO).
- A. ipconfig /all
- B. hostname
- C. ping :: 1
- D. arp -a
- E. netstat /?
- F. nslookup localhost
Answer: A,B
NEW QUESTION 67
A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?
- A. Run sfc / scannow on the drive as the administrator.
- B. Run clearnmgr on the drive as the administrator
- C. Run chkdsk on the drive as the administrator.
- D. Run dffrgui on
Answer: C
NEW QUESTION 68
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 69
While browsing a website, a staff member received a message that the website could not be trusted. Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues. Which of the following is MOST likely the cause of this issue?
- A. The time or date was not in sync with the website.
- B. A router was misconfigured and was blocking traffic.
- C. A bad antivirus signature update was installed.
- D. An upstream internet service provider was flapping.
Answer: B
NEW QUESTION 70
A technician receives a ticket indicating the user cannot resolve external web pages However, specific IP addresses are working. Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?
- A. Default gateway
- B. Host address
- C. Subnet mask
- D. Name server
Answer: A
NEW QUESTION 71
Which of the following is a proprietary Cisco AAA protocol?
- A. RADIUS
- B. AES
- C. TACACS+
- D. TKIP
Answer: C
NEW QUESTION 72
A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?
- A. Encrypt the workstation hard drives.
- B. Lock the workstations after five minutes of inactivity.
- C. Install privacy screens.
- D. Log off the users when their workstations are not in use.
Answer: A
NEW QUESTION 73
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 74
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 75
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?
- A. Adhere to user privacy policy
- B. Avoid distractions
- C. Deal appropriately with customer's confidential material
- D. Set and meet timelines
Answer: D
NEW QUESTION 76
An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.
Which of the following should be done NEXT?
- A. Send an email to Telecom to inform them of the Issue and prevent reoccurrence.
- B. Tell the user to take time to fix it themselves next time.
- C. Close the ticket out.
- D. Educate the user on the solution that was performed.
Answer: D
NEW QUESTION 77
The Chief Executive Officer at a bark recently saw a news report about a high-profile cybercrime where a remote-access tool that the bank uses for support was also used in this crime. The report stated that attackers were able to brute force passwords to access systems. Which of the following would BEST limit the bark's risk? (Select TWO)
- A. Enforce account lockouts after five bad password attempts
- B. Purchase a password manager for remote-access tool users
- C. Limit remote access to destinations inside the corporate network
- D. Block all support accounts from logging in from foreign countries
- E. Configure a replacement remote-access tool for support cases.
- F. Enable multifactor authentication for each support account
Answer: A,F
NEW QUESTION 78
......
220-1102 Questions Prepare with Learning Information: https://prepaway.vcetorrent.com/220-1102-valid-vce-torrent.html