Avaya Workforce Engagement Support Certified : 33160X

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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which three statements about the Framework platform are true? (Choose three)

A) It is a predefined set of Server Roles that are deployed together on the same machine.
B) Requires a locally installed instance of Microsoft SQL.
C) The platform is HW independent.
D) It can be installed with another platform on the same hardware.
E) The platform is Windows OS independent

2. When analysing an Avaya Workforce Engagement recording integrations with Avaya Contact Recorder Advanced (ACRA) What are the three main components? (Choose three)

A) RIS (Recorder Integration Service).
B) Archive
C) Storage
D) Customer Environment.
E) Recorder

3. A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A) Install the Avaya Workforce Engagement base software,followedby the HFR Package.
B) Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
C) Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
D) Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.

4. In Avaya Workforce Engagement, where is System Backup enabled?

A) Enterprise Management>General Settings>Configuration
B) System Management>General Settings>Settings
C) System Management>Enterprise> Enterprise Settings
D) System Management>Central Archive >Backup

5. The technician is configuring the Enterprise Manager.
Which statement is true about task that can be completed under Enterprise Manager?

A) It sets up recorder roles, which define the functionality of servers
B) It captures and processes events from server interfaces
C) Itassignscall buffer disk settings an logical drives to the contact recording environtment
D) It connects Recorder with the third-party system

Solutions: