CompTIA A+ Certification Exam (JK0-802) : JK0-802

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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A technician is tasked with resolving a display issue with a laptop. The technician has determined that the laptop's display needs to be replaced. Which of the following is the NEXT step the technician should perform?

A) Establish a theory of the probable cause.
B) Verify full system functionality and implement preventive measures.
C) Establish an action plan to resolve the problem.
D) Identify the problem that caused the display to fail.

2. Which of the following resources is MOST important for a network server running a virtual machine and guest operating systems?

A) Memory speed
B) Redundant power supplies
C) Multi-core CPU
D) RAID type used

3. A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?

A) Identify the type of network card and what Operating System the computer is running
B) They need to determine why the NIC was assigned a static IP address
C) They need to annotate what the static IP address was and inform the employee's manager
D) Confirm the computer is back on the network and has Internet connectivity

4. A user reports paper jams at the location of the paper trays. Which of the following components would need to be replaced to resolve this issue?

A) Imaging drum
B) Duplexer
C) Fuser
D) Pickup roller

5. A technician is asked to create a login for each member of a four person family, on a home computer running Windows 7. The parents need to have administrative access but the children need to be standard users. Which of the following Control Panel icons should the technician select to create these logons?

A) Parental Controls
B) User Account Control
C) User Accounts
D) Personalization

Solutions: