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BCS ITIL® Foundation : ITILF
- Exam Code: ITILF
- Exam Name: ITIL® Foundation
- Updated: Sep 01, 2026
- Q & A: 325 Questions and Answers
About BCS ITILF Exam
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ITILF Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Exin ITILF exam dumps will include the following topics:
- Competence and training
- ITIL Service Cycle
- IT Service Management as a practice
- Technology and architecture
For more info visit:
BCS ITILF Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Key Concepts of Service Management | 15% | - Value co-creation, services, products, and outcomes - Service relationships, stakeholders, and costs/risks |
| ITIL Guiding Principles | 15% | - Keep it simple and practical - Optimize and automate - Progress iteratively with feedback - Start where you are - Think and work holistically - Collaborate and promote visibility - Focus on value |
| Service Value Chain | 15% | - Key activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support - How value chain activities interact |
| ITIL Service Value System (SVS) | 20% | - Governance and continual improvement - Purpose and components of the SVS |
| ITIL Management Practices | 25% | - General management practices - Service management practices - Technical management practices |
| Four Dimensions of Service Management | 10% | - Organizations and people - Value streams and processes - Partners and suppliers - Information and technology |
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